Skip to content
Delivering to London

Frequently asked questions

Turkish food delivery: your questions answered

Questions and answers

How does Sofra work?

Browse this week's menu of freshly cooked Turkish home dishes and place your order online. We cook everything fresh in small batches and deliver it chilled, ready to reheat. The menu changes every week.

Which areas do you deliver to?

We deliver across Greater London, including the Turkish neighbourhoods around Haringey and Green Lanes, Hackney, Islington and Enfield. Choose your city at the top of the site to see its delivery terms.

What is the minimum order and delivery fee?

In London the minimum order is £25.00 and delivery is £4.99, free on orders over £45.00. Your basket always shows your city's terms before you pay.

How do I pay?

Online ordering is opening soon. Secure card payment will be handled by Stripe, so we never see or store your card details.

How do I reheat the food?

Everything arrives chilled and ready to reheat. Most dishes reheat well in the oven at around 180°C, or in the microwave for a few minutes, until piping hot all the way through. Börek is best crisped in the oven.

Is the food freshly cooked?

Yes. Every order is cooked fresh from scratch in small batches, never mass-produced, and delivered chilled so it keeps its flavour.

Do you have vegetarian or vegan dishes?

Yes. Many of our olive-oil vegetable dishes (zeytinyağlı), salads and some böreks are vegetarian or vegan. Dietary labels are shown on each dish.

I have a food allergy. What should I do?

Check the allergen information page, which lists the allergens in every dish, and please contact us before ordering so we can confirm what's in the dishes you want.

What does “ev yemekleri” mean?

“Ev yemekleri” is Turkish for home cooking: the slow-simmered stews, dolma and böreks that families cook at home, passed down through generations. That's what we make.

Can I leave a review?

Please do. After a card order you'll get a link to leave a verified review, and anyone who has eaten our food can review it on the reviews page. We publish every genuine review, good or bad.

Can I order for a large group or event?

Yes. Catering and large orders will be available once online ordering opens.

More questions? Browse this week’s menu, read the allergen information or see what customers say.